Returns & Exchanges
At Catharsis, we understand that finding the perfect fit is a journey, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase doesn't resonate with your style, we are committed to making the restoration process as effortless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging with all designer tags attached to ensure they remain in pristine condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
